Customer Satisfaction

92%

Net Promoter Score

68

Customer Retention

95%

First Response Time

2.5h

Customer Health Score

85

Customer Success Trends

Quarterly CS Performance

Q1 Target
90%
Q2 Target
92%
Q3 Target
94%
Q4 Target
96%

Top Performing Products

Product NameCSATNPSRetentionGrowth
Product A95%7297%+8%
Product B93%7095%+6%
Product C91%6894%+5%
Product D89%6592%+3%
Product E88%6390%+2%